מתחם הברון - איסוף חבילות ודואר

Arrived on Friday, March 19, at 11 AM, during alleged opening hours. The place was closed and there was a sign saying "sorry, we're closed on Sunday, March 19. Happy Purim". 1. How is this OK? I came especially since this is far from my home, and the Israeli post decided to send my package there for some random reason. 2. It was Friday, not Sunday. 3. It was Pesach, not Purim. Terrible service.

חבילה תקועה שם שבועיים והמקום סגור לא עונים ואין עם מי לדבר

שירות מביך לא ברור לי איך עדיין דואר ישראל עובד איתם

Very slow service, the place is not comfortable, still in renovations, no sitting area despite a long line. At the entrance no one explains where to go, there's an empty desk which you're supposed to ignore and move forward inside, through confusing corridors and tiny rooms. After you successfully make it to where the line starts inside, you wait, standing. The number of people should be limited, and they try to control it, but it doesn't seem to work. Too many people in a small space, with not enough ventilation and nowhere to sit. I was quite uncomfortable and it felt like forever until it was my turn to get my package and find my way back out. There has to be a way to improve the service, especially when people don't have a choice but to use it. The people at the desk were nice and did a good job. :)

סגרו לפני שעת הסגירה ולא הסכימו לתת לי את החבילה. יחס מגעיל.