חוות רום | Rom Farm

I rarely write negative reviews, but I felt I should share our experience. To be fair, there are positives. The view is beautiful, the grounds are lovely, and the farm itself has a lot of potential. The staff were kind and genuinely tried to be hospitable. The food was also delicious, and the restaurant feels high-class and thoughtfully run. Unfortunately, the accommodations were not well maintained. When we arrived at our glamping tent, it was clear that it hadn’t been properly cleaned. There was a sticky substance on the table, debris on the floor, and the space overall looked like it hadn’t been wiped down. When we mentioned it, we were told someone would come the next day to clean, which we accepted, though we were already disappointed. Later that night, when we got into bed, we realized the sheets themselves had not been changed. There were crumbs in the bed, and when we lifted the duvet, the sheets and pillows were visibly dirty and full of hair and makeup. It felt like no one had cleaned after the previous guests at all. The staff were embarrassed and brought us wine and cheese, which we appreciated, but there was no cleaning staff available, so I ended up helping make the bed myself. We were told someone would follow up and no one did. I believe it was fair on their part to offer compensation or at the very least a call from a manager. The place has potential, but for the high price, we expected a higher standard and better value.