Mint Lounge Bar

My review was not about wanting “cheap drinks and large portions." I was simply talking about the value of service I get for the money I spent. If you plan on taking the stance to say that you serve nothing but the most premium food and drink with supposedly exceptional service, I, as a guest, expect that I would receive service that at least attempts to reflect that. In our experience, it simply did not. The cocktails were average at best, the food was fine but nothing that suggested premium ingredients and has nothing that I would write home about to suggest any friend to come over and try a sampling from there, and the service did not match the image you tried painting with your response. Seeing the waiter practically sit down in a corner smoking a nargila the whole time rather than attending to guests didn’t really align with the level of professionalism one would expect from a place that prides itself on "service" and "ambiance". As for the happy hour, you’re right that you may not advertise one, but naturally, you decided to let my point go over your head. There are tens of bars nearby downtown that not only have better service and drinks, but are even cheaper than your establishment AND offer happy hours. You just don't stand out enough to justify your pricing. If you'd like me to have something nice to say, I guess you can plant food well. But service goes beyond presentation. Anyone can learn to plate a serving of slop and make it look "fancy". That doesn't change it from being what it was in the first place; slop. This is honest feedback, not an attack. Try not taking offence to what a customer has to say about your restaurant, because they're giving you guidance on how you can make it better for everyone else. Otherwise, pick a fight with anyone that has something "not nice" to say to you and risk seeming petty and childish for everyone to see. P.S: If you're ever going to write back, try using your own words, rather than sticking to your tradition of serving slop, because your reply is nothing more than generic AI slop. Not much different that your service and food.

לא אחזור לפה בחיים שלי, שירות ממש מאכזב. הזמנו נרגילה ב-80 שח ביקשנו להחליף גחלים קראנו למלצר פעמיים ולא הגיעו להחליף ובסוף הגיעו אחרי חצי שעה. אחרי המתנה ארוכה. ביקשנו שיחליפו את הנרגילה לנרגילה עם טבק חדש וביקשו תוספת של 80 שח היינו כאן 10 אנשים הזמנו קוקטליים ואוכל וגילינו שירות בזוי. קראנו לאחראית המשמרת שלבסוף התעלמה ולא הייתה מוכנה להחליף. בחיים שלי לא אחזור לשם!